Ming Chao
All Product Analysis Engineering
Ming Chao
 

Hsin-Ming (Ming) Chao

Taipei, Taiwan → Ithaca, NY → Seattle, WA

I'm Ming, a product thinker, maker, and storyteller. I love creating things that turn complex problems into simple experiences, driven by the belief that technology should make everyday life more convenient and comfortable.

My work spans smart devices, IoT, AI, and human-centered design. With a background in product management, UX research, and data analysis, I focus on shaping how emerging technologies can seamlessly become part of our daily routines.

Welcome to connect with me at cjom06@gmail.com or on LinkedIn :)

 

EDUCATION

 

Cornell University

Human Centered Design

2022.08 - 2024.12

  • Master of Science (MS) in Design + Environmental Analysis (DEA)

  • Concentration: Emerging Technology for Design

  • Minor: Human-Computer Interaction (HCI)

  • GPA: 4.0

 
 

National Taiwan University

Business Administration

2016.09 - 2021.06

  • Bachelor of Business Administration (BBA) in Technology Management

  • Minor: Philosophy

  • GPA: 4.1

  • Rank in Class: 3

  • Dean's List Award twice

 

EXPERIENCE

 

Present

Apple, Data Associate (contract), 2025.07 - Present

Tmind AI, Product Manager, 2025.05 - Present

 
 

Cornell Architectural Robotics Lab

Product Owner & Researcher

2022.08 - 2025.02

Led a cross-functional team of 4 to develop a human-centered robotic lighting device for home use.

  • Engineered 10 Arduino robots across 3 iterations, published 4 HCI papers, and presented at 3 international robotics and design conferences.

  • Conducted a behavioral experiment of 26 participants, increasing 61% in user satisfaction and 19% in usability evaluation.

  • Managed 6 researchers to analyze an AR field study of 81 participants, reaching an inter-rater reliability rate of 82%.

  • Contributed projects: Light Everywhere, Robot-Rooms, SocialStools, eMoBo

 
 

Cornell University

Technical Teaching Assistant

2023.01 - 2023.05

Instructed Arduino and advised undergraduates on physical product development and engineering issues.

 
 

Furbo Pet Camera

Product Manager Intern

2021.12 - 2022.07

Owned user stories in Agile Scrum software development by collaborating with cross-functional teams of engineers, designers, and marketers to launch an AI-powered smart camera rated 4.5 stars on Amazon.

  • Led app UX redesign of the hardware setup flow, achieving a 79% reduction in user errors with 0 customer support tickets.

  • Performed funnel analysis on 11000+ data points and an A/B test with 5000+ users, increasing user video submissions by 313%.

  • Devised a data-driven feature prioritization tool guided by OKRs, product roadmap, and app data.

  • Implemented Hypothesis-Driven Development within the PM team by creating workflows, tracking success metrics, and training product owners, attaining 100% adoption across the product team.

  • Solo Project: Optimize Pet Cam Footage Collection From Users

 
 

AsiaYo

Data Analyst Intern

2021.04 - 2021.10

Utilized data analytics to upgrade algorithms and drive growth for a hotel booking platform of 110K users.

  • Analyzed 500K+ bookings and the revenue of 8K+ hotels to enhance the search sorting algorithm and initiated an A/B testing plan.

  • Created 4 personas and tailored marketing strategies from examining 200K+ bookings using R and Python to improve user retention.

 
 
 
 

Co-rehab

Product Manager

2020.10 - 2021.09

Led a team of 10 to build a wearable sensor device with a social media app for at-home stroke rehabilitation, achieving top 40 in a national startup competition.

  • Designed app user flows and UI wireframes and guided the product development to integrate software and hardware iterations.

  • Generated a product roadmap, a scalable B2B2C business model, and a 3-year operational plan.

 
 

Taiwan Blue Magpie Tea

Product Strategist

2018.09 - 2019.01

Oversaw business development and led the company’s first customer discovery to clarify product positioning for organic tea.

  • Developed a product rebranding strategy with 2 personas, contributing to the 250% annual revenue growth.

  • Established logistics SOPs, managed supply chain, monitored inventory across 34 channels, and 10 new revenue channels.

  • Supervised and trained 3 interns on newly developed workflows, driving a projected 30% improvement in team efficiency.

  • Solo Project: Tea Company: Business Transformation Plan

 
 

HRforce Consulting

Operation Intern

2018.07 - 2018.08

Operated the company’s WeChat account with 3M+ followers.

  • Designed 12 versions of a new product's packaging and launched its marketing initiatives.

  • Compiled social media articles and proceeded customer services.

 
 

eLand Information

Data Analyst Intern

2018.03 - 2018.06

Analyzed 110k+ units of public opinion data to compile a tea shop report redistributed by 12 media outlets.

 

COMPETITIONS & EXHIBITIONS

 
 
 
 
 
 

Top 40 in 2021 FITI Startup Program

 
 
 

Top 10 out of 255 Groups in the 17th ATCC Case Competition

 

  • ATCC: The largest case competition in Taiwan

  • Project: Gamification Finance App

  • Duration: 2019.03 - 2019.05

  • Role: Leader of a 4-person team & UX Researcher

 
 
 
 

PUBLICATIONS

 
 
 
 
 
 
 
 
 
 
 

CERTIFICATIONS

 
 
 

SKILLS

  • Productivity & Data Analysis: Jira, Confluence, Linear, Blueshift, Mixpanel, Tableau, SQL, R

  • Design & Programming: Figma, Illustrator, Rhino, Fusion 360, Arduino, Python

  • Languages: English, Mandarin Chinese, Taiwanese